Designed to keep the workflow moving whilst your receptionist or administration assistant is going on annual leave.

General reception services including but not limited to:

• Answering phone calls in a professional manner and taking detailed messages

• Greeting of clients

• Receiving and processing of disclosure

• Scheduling of client appointments

• Organising prison visits

• Liasing with clients, e.g. advising of next court date and information required

• Requesting statement of material facts and criminal history

• Requesting of transcripts

All of the below, or just a few – general administration services specific to your needs.

• Processing and payment of invoices

• Requesting and compiling client criminal histories, statement of material facts

• Submitting Legal Aid grants and extensions

• Printing, compilation, filing of disclosure materials, trial and sentencing briefs

• Arranging client appointments

• Managing phone calls and other client enquiries

Designed to offer support amidst the many things to coordinate leading up to trial.

• Arranging appointments with client and witnesses

• Printing and compilation of trial brief and additional incorporations / disclosure when received

• Preparation of exhibits / exhibits folder

• Preparation and filing of court documents

• Organising video link arrangements for witnesses

• Managing phone calls, emails and other client enquiries

Designed to offer support with tasks related to trial, as well other client related tasks not related to current trial

• Management of Witnesses

• Printing and compilation of additional disclosure

• Assistance with any tasks, filing of documents or delivery of documents / materials to court

• Managing phone calls, emails and other client enquiries not related to the trial. Phone diversion service also available.

An invaluable service, particularly pre-trial and during trial. Calls are diverted from your phone to Wendy, to be answered in a professional manner, taking detailed messages and offering assistance as required. A great solution to combat receiving numerous missed calls and having to address them during short breaks or at the end of a long day in court.

Rather than simply take a message to be responded to by you, where possible Wendy can assist with some enquiries directly, including but not limited to:

• Advising of next court date and any information required before then

• Bail variations

• Applications to early list

• Adjournments by consent

• Filing of Applications for Witness Summons and Witness Summons to Produce Records

• Filing of Witness Summons to Give Oral Evidence

• Arranging for Summons to be served

• Arranging payment of conduct money

• Inspection and copying of material once received

• Filing of Freedom of Information requests and payment of application fees

• Processing and copying of material once received

A service designed to provide communications and services between Barrister and Solicitor.

• Liaising between Solicitor and Barrister regarding client arrangements, signing of costs agreements, printing and compilation of client briefs

Designed to provide creation and implementation of procedures and policies to enable your practice to run smoother and more efficiently.

A service to provide archiving of client files in an organised manner which can be easily accessed when required.

• Archiving and indexing of client files

• Organising of storage of archived files with reputable document storage company